Terms of service

Last updated: 5 November 2026 · Draft prepared 24 October 2026

1. About these terms

These terms are an agreement between you and Oliver Edwards, trading as CatchTank, based in the United Kingdom (“we”, “us”). They cover the CatchTank app, CatchTank Pro, the CatchTank Shop, this website and related services (“CatchTank”). The business may later be run through a limited company; if so, these terms will transfer to it and we will tell you. Our Community guidelines form part of these terms. Our Privacy policy explains how we use your data.

When you create an account you’re asked to accept these terms. If you don’t agree, please don’t use CatchTank’s online features. You can still use the app signed out, with your data stored only on your phone; these terms apply to that too, apart from the parts about accounts and sharing.

2. Who can use CatchTank

• You must be at least 13 years old to create an account, and you must tell us truthfully whether you are 13–17 or 18 or over.
• If you’re under 18, you confirm that a parent or carer is happy for you to use CatchTank. Some protections apply automatically to under-18 accounts (see the Privacy policy, section 10).
• You can’t use CatchTank if we’ve banned you before, or if UK law doesn’t allow you to.

3. Your account

• You sign in with a one-time code sent to your email, with Sign in with Apple, or with Google. Keep access to your email secure. You’re responsible for activity on your account.
• Choose a username that doesn’t impersonate anyone, isn’t offensive and doesn’t infringe anyone’s trade mark. We may change usernames that break these rules.
• One person, one account. Don’t share accounts or create new ones to get around a block or ban.
• You can delete your account at any time in the app: You → Settings → Delete account (scroll to the bottom). Deleting your account doesn’t cancel an Apple subscription (see section 12).

4. Your content

“Your content” means everything you add: catch records, photos, videos, notes, recipes, comments, messages, challenge entries, fishery suggestions, usernames and profile details.

• You own your content. You give us a non-exclusive, worldwide, royalty-free licence to store, display, copy and adapt it (for example, resizing photos or turning a catch into a print you’ve ordered) only to run, improve and promote CatchTank. We’ll ask before featuring your content outside the app. The licence ends when you delete the content or your account, except for copies others have already seen or replied to, short-lived backup copies, and copies we must keep by law.
• Fishery suggestions (such as venue names and day-ticket prices) may be added to our public fishery directory and shared under the same open licence as the OpenStreetMap data it’s built on.
• You’re responsible for your content. You confirm you have the right to post it (for example, you took the photo or have permission) and that it follows these terms and the law.
• We don’t have to host any content, and we may remove content that breaks these terms.

5. Fishing responsibly

CatchTank is a logbook and a game. It isn’t advice.

• You are responsible for having the right licence (for example an Environment Agency rod licence in England and Wales), following fishery rules, size limits, close seasons and catch-and-release guidance, and having permission to fish and to be on the land.
• Don’t post content that encourages illegal fishing, poaching, trespass or cruelty to animals.
• Water is dangerous. Nothing in CatchTank is safety advice.

6. Maps, fisheries and conditions

• Fishery details, including prices and opening times, come from OpenStreetMap, fisheries and other anglers. They may be out of date or wrong. Always check with the fishery before you travel.
• Weather, river level and tide information comes from third parties (Open-Meteo, the Environment Agency and the UK Hydrographic Office). It may be late, incomplete or inaccurate and must not be relied on for safety, especially tides and river levels. Check official sources before going near water.
• The community map shows where catches have been logged, at the level each angler chooses. Don’t use CatchTank to locate, follow or turn up on other anglers, and don’t try to work out exact spots that someone hasn’t shared.
• Map data © OpenStreetMap contributors. Other data credits are listed at the bottom of every page of this website and in the app.

7. Community rules: zero tolerance

CatchTank has zero tolerance for objectionable content and abusive users. The full rules are in our Community guidelines. In short, you must not post, send or share anything that:

1. is sexually explicit or sexualises anyone, and especially anything involving a child (we report child sexual abuse material to the authorities);
2. harasses, bullies, threatens or stalks anyone, including sharing someone’s location or personal details without consent;
3. is hateful or discriminatory on the basis of race, ethnicity, nationality, religion, sex, gender identity, sexual orientation, disability, age or any other protected characteristic;
4. shows or encourages violence, self-harm, or animal cruelty beyond the ordinary, lawful handling and dispatch of fish;
5. is illegal, or promotes illegal activity, including illegal fishing or selling protected species;
6. is spam, a scam, phishing, malware or unauthorised advertising;
7. impersonates another person or organisation;
8. infringes someone else’s copyright, trade mark, privacy or other rights.

You also must not get around blocks, bans or filters; scrape or bulk-download other users’ data or locations; hack, overload or interfere with CatchTank; or use bots or fake engagement.

Filtering. We automatically filter offensive words and slurs in usernames, comments and messages. Filters aren’t perfect, so please report anything that gets through.

8. Reporting, blocking and moderation

• Report any catch, photo, comment, message or user from the “…” menu in the app, or email hello@catch-tank.com.
• Block any user. They won’t be able to follow you, message you, comment on your catches or see your tank, and you won’t see their content.
• We review reports within 24 hours. Where content breaks these terms we remove it and act against the user who posted it, up to and including permanently removing them from CatchTank.
• Complaints and appeals. If we remove your content or restrict your account and you think we got it wrong, email hello@catch-tank.com within 30 days. We’ll review it and reply. You can also complain if you think we haven’t dealt properly with a report.
• We may keep and share information with the police or other authorities where the law requires it or someone’s safety is at risk.

9. Direct messages

Messages are private between you and the recipient, but they aren’t end-to-end encrypted. We may review messages when they’re reported, or when the law requires, to investigate abuse. Adults can only message an under-18 who follows them. Don’t keep messaging people who have made clear they don’t want it: persistent unwanted contact is harassment.

10. Challenges and leagues

• Challenges and leagues are run by us or by the angler or club that set them up (the “organiser”). Each one shows its own rules, such as dates, species and how entries are scored.
• Entries must be your own, genuine catches, caught within the challenge window and following its rules. See the fair-play rules in our Community guidelines.
• Entries are checked automatically (“Verify”): photo checks with AI, duplicate photo detection and timing checks. A check can flag an entry, but the organiser makes the final decision. You can ask the organiser, or us, to review a decision.
• We may remove entries, reset leaderboards or remove users from challenges for cheating, and cheating can lead to your account being suspended.
• Prizes. Entry is free and no purchase is necessary. Any prize is provided and awarded by the organiser or sponsor, not by CatchTank or Apple. The organiser is responsible for delivering the prize and for complying with the law. We may remove challenges or prizes that look unlawful or misleading. Apple is not a sponsor of, and is not involved in, any challenge or prize.

11. AI features

AI features (species ID, size estimates, voice logging and fair-play checks) use a third-party AI provider and can be wrong. Treat their results as suggestions, check them before saving, and don’t rely on them for legal size limits, records or anything important. Free accounts have a monthly limit on some AI features; Pro raises or removes it, as shown in the app.

12. CatchTank Pro subscriptions

CatchTank Pro unlocks extra features, such as unlimited AI species ID, exact community pins where anglers have chosen to share them, tides, offline map areas and more. The features included are listed in the app.

• Payment. Pro is sold through Apple In-App Purchase and charged to your Apple ID when you confirm. Apple’s terms apply to payment.
• Auto-renewal. Monthly, Season and Yearly plans renew automatically at the same price for the same period unless you cancel at least 24 hours before the end of the current period. Your Apple ID is charged within 24 hours before renewal. If the price is going to change, you’ll be told in advance and asked to agree where the law requires it.
• Free trials. A free trial turns into a paid subscription at the end of the trial unless you cancel at least 24 hours before it ends. We’ll send you a reminder before your trial ends, about 3 days before and again about 1 day before, by notification and (if your email is verified) by email, telling you the date and the price. Only the 7-day trial on the Yearly plan is a free trial. Under the UK Digital Markets, Competition and Consumers Act 2024, once its subscription rules apply we’ll also send any other reminders they require, such as renewal reminders, and make it as easy to leave as it was to join.
• How to cancel. On your iPhone go to Settings → your name → Subscriptions → CatchTank and tap Cancel Subscription. You keep Pro until the end of the period you’ve paid for. Deleting the app or your CatchTank account does not cancel the subscription.
• Restore purchases. Signed in to CatchTank, open the Pro screen and tap Restore purchases. If you restore on a different CatchTank account, Pro moves to that account.
• Lifetime is a one-off purchase that gives Pro for as long as CatchTank Pro is offered on the app.
• Refunds and cancellation rights. Refunds are handled by Apple at reportaproblem.apple.com. When you subscribe you ask for Pro to start straight away; to the extent the law allows, you lose the 14-day cancellation right once it starts, but Apple’s refund process and your statutory rights as a UK consumer are not affected.
• If we permanently remove a major Pro feature you’ve paid for, we’ll replace it with something of similar value or help you get a pro-rata refund through Apple.

13. The Shop

The CatchTank Shop sells physical products, such as prints, posters, canvases and cards, made from your catches. Orders are sold by Oliver Edwards, trading as CatchTank, paid through Stripe (not Apple) and printed and posted by our print partner.

• Ordering. Check your preview, size and delivery address carefully. A contract is made when we email you confirming payment. We may cancel and fully refund an order we can’t fulfil, for example if a photo is too low-resolution to print well or breaks these terms.
• Prices are in pounds sterling and include VAT where it applies. Delivery charges are shown before you pay.
• Your content in prints. You confirm you have the right to have the photo printed. We won’t print content that breaks our Community guidelines.
• Delivery. Products are printed to order, usually within 2 to 7 working days depending on the product, then posted. The estimate for each product is shown before you pay. Delivery estimates are shown at checkout and aren’t guaranteed. We currently deliver to UK addresses only.
• Personalised goods. Shop products are made to order with your own photo and catch details, so the usual 14-day right to cancel doesn’t apply once production starts (Consumer Contracts Regulations 2013, regulation 28(1)(b)). Contact us quickly if you change your mind: we can cancel free of charge within 1 hour of ordering, before your order goes to print.
• Faulty, damaged or wrong items. Your rights under the Consumer Rights Act 2015 aren’t affected. See our Shop returns policy for how to get a free replacement or refund.

14. Our intellectual property

The CatchTank app, name, logo, fish artwork, aquarium graphics, print designs and software belong to us or our licensors. You may use them only as part of normal use of CatchTank. Species information is for fun and general reference.

15. Suspension and termination

• By you: stop using CatchTank and delete your account at any time.
• By us: we may suspend or end your account, remove your content or block access, without notice, if you break these terms (especially section 7), create a risk or legal problem for us or other users, or if the law requires. Where it’s reasonable and safe, we’ll tell you why and how to appeal. If we end your account without a good reason, we’ll help you get a pro-rata refund of any Pro period you’ve paid for.
• We may change, pause or stop all or part of CatchTank. If we shut down the online service, we’ll try to give at least 30 days’ notice and a way to export your catches.

16. The service “as is”

We work hard to keep CatchTank running and your data safe, but we provide it “as is” and “as available”. We don’t promise it will always be available or error-free, or that data will never be lost. Keep your own copies of anything important (you can export your logbook). This doesn’t affect your statutory rights, including your rights for digital content and goods you pay for.

17. Our liability

• Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that can’t be limited under English law. Your statutory consumer rights aren’t affected.
• Otherwise, we’re not liable for losses that weren’t reasonably foreseeable, for business losses (CatchTank is for personal use), for content posted by other users, for third-party data such as weather, tides or fishery details, or for events outside our reasonable control.
• If we are liable to you, our total liability is limited to the greater of £50 or the amount you paid us in the 12 months before the claim.

18. Changes to these terms

We may update these terms, for example when we add features or the law changes. For significant changes we’ll tell you in the app at least 14 days in advance. If you keep using CatchTank after changes take effect, the new terms apply; if you don’t agree, you can delete your account and cancel any subscription. Changes won’t affect Shop orders already placed.

19. Governing law and disputes

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you can also bring proceedings in your local courts and you keep the protection of your local consumer law. Please contact us first at hello@catch-tank.com so we can try to sort things out informally.

20. Apple-specific terms

These terms are between you and us, not Apple. Apple isn’t responsible for CatchTank or its content, has no obligation to provide maintenance or support, and isn’t responsible for any claims about the app (including product liability, legal compliance or intellectual property claims). Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm you aren’t in a country subject to a US Government embargo and aren’t on a US Government list of prohibited or restricted parties. Your use must also comply with Apple’s Licensed Application End User License Agreement.

21. Contact

Oliver Edwards, trading as CatchTank
Email: hello@catch-tank.com
Address: 22 Lysia Street, London SW6 6NG
Safety reports: in-app Report, or hello@catch-tank.com